Should Executives Care About Revenue Management?
If you’re a senior executive in a commercial function, heck, if you’re a decision-maker in any company, it is paramount that you learn and understand the benefits of revenue growth management (RGM).
RGM is a multi-functional approach that garners revenue and maximizes profit by leveraging a balanced approach that incorporates Sales, Finance and Marketing.
If your organization is considering revenue management or has already begun to dip its toes in the RM waters, here are three reasons you should take the plunge.
1. Achieve profitability and revenue targets
The first reason executives should care about revenue management is because that is how you can achieve profitability and revenue targets.
I often hear executives lamenting that they struggle to hit targets, from revenue to profit and even market share. Most organizations spend a lot of their time and resources, pushing sales teams to grow while cutting costs to improve profitability. Think about the numbers of salespeople the average organization has, now consider how many people within your organization focus on RGM? Probably a handful, if that.
When correctly leveraged, the theory of revenue growth management has proven time and time again that it can provide sustainable revenue and profit growth. Why? Because RGM balances your team’s needs (sales, marketing, finance) and uses advanced statistical models to simulate impacts, allowing for a more accurate view of targets, ultimately driving results.
After all, a 1% increase in price appreciation can go a long way to the bottom line delivering an 8-12% improvement on profitability.
2. Allow your team to create tangible impacts on the P&L
The second reason executives should care about revenue management is because it can be hard to define success without a measuring stick. Financial statements have lengthy descriptions about the intangible or soft benefits of specific actions, albeit important, it is hard to show value to an organization with only these benefits.
Increasing a brand’s health score is an excellent achievement, but it is not clear how it impacts the profit and loss (P&L) statement. What impact did that brand score health have on revenue or profitability? Quantification is tough because there are many moving pieces. The key drivers of RGM: increasing price, driving volume and rationalizing ineffective investment all have clear and quantifiable impacts on revenue, profit and the P&L.
Teams can see a price change, trade decrease or volume gains right on the financial statement without having to do complicated math. The measurement is clear, tangible, and digestible, which can lead to quicker decisions and positive behaviour reinforcement.
3. See results and reap benefits
The final reason executives should care about revenue management is because you’ll see results and reap benefits when you do. In my experience, I’ve come across a significant amount of special commercial projects within organizations that promise substantial returns. New product launches, customer acquisition strategies, and sales and distribution incentives are typical “go-to” tactics for many companies. However, these initiatives take a significant amount of time to resource, plan and implement, and all have varied success.
Deep dives into pricing and promotional effectiveness are usually functions of available data and analytical horsepower. Put more bluntly, math. Organizations can drive basic revenue growth management strategies within just a few weeks, starting to drive incremental revenue and profit quickly. The ability to swiftly capture dollars to the bottom line can prove vital in gaining your organization’s buy-in and help justify actions.
ABOUT THE AUTHOR Michael Stanisz is a Partner at Revenue Management Labs. Revenue Management Labs help companies develop and execute practical solutions to maximize long-term revenue and profitability. Connect with Michael at mstanisz@revenueml.com.