Pricing Terms Glossary
ARIMA
A time‑series method that models trends and patterns to forecast demand.
ARPA
Average revenue per account (customer).
ARPU
Average revenue per user in a given period.
Account Segmentation
Grouping customers by value or needs to tailor price and service.
Anchoring
Behavioral bias where people rely heavily on first information presented.
Annual Contract Value (ACV)
Annual Contract Value; value of a contract per year.
Annual Recurring Revenue (ARR)
Annual Recurring Revenue; the yearly value of all active subscriptions/contracts.
Application Programming Interface (API)
Is a software that allows different applications to communicate and exchange data.
Approval Matrix
Who must approve certain discounts or deal levels.
Assortment Optimization
Pick the right set of SKUs (Stock Keeping Unit) to maximize goals within space limits.
Attach Rate
How often an add‑on is purchased with a base product.
Auto‑Renewal
Contracts renew automatically unless cancelled.
Available to Promise (ATP)
The uncommitted portion of a company’s inventory and planned supply that can be confidently used to fulfill new customer orders within a specified timeframe
Average Deal Size
Average revenue per closed deal.
Baseline Analysis
Establishing a reference point (e.g., sales, costs, demand) to measure impact of pricing or promotional changes.
Baseline Sales
Expected sales without promotions or unusual events.
Bayesian Updating
Statistical updating of beliefs as new data arrives.
Behavioral Pricing
Applying behavioral economics (loss aversion, framing, decoy effects) to increase conversion and willingness to pay.
Billing Interval
The frequency at which billing occurs (monthly, quarterly, etc.)
Bookings-to-Billings Ratio
Leading indicator comparing signed value to billed revenue.
Break-Even Analysis
The price/volume combination where profit = 0; supports investment and markdown calls.
Bundle Discount Rate
Discount applied when buying multiple items in a bundle.
Bundle Pricing
Price multiple products/services together as a package.
Burn Multiple
How efficiently a company turns cash burn into growth.
Buyer Journey
The steps prospects take from awareness to purchase.
Buying Center
Roles involved in a B2B purchase decision.
CAC Payback
Months needed to recover CAC (Customer Acquisition Cost) from gross margin.
COR (Cost of Revenue)
The direct cost associated with generating revenue.
Causal Forecasting
Forecasts that include causes like price, promo, and events.
Ceiling Price
The maximal allowable price in a market or contract.
Channel Conflict
Tension between channels (e.g., direct vs reseller) over price or margin.
Channel Margin
Margin allocated per distribution channel.
Choice-Based-Conjoint (CBC)
Survey‑based model that reveals value for features and price trade‑offs.
Churn Rate
Percent of customers or revenue lost in a period.
Cluster Analysis
Statistical grouping of similar customers or products.
Configure Price Quote (CPQ)
Configure‑Price‑Quote software that guides pricing and quoting.
Conjoint Analysis
A market research method that estimates part-worth utilities and WTP (Willingness to Pay) by testing attribute/price trade-offs; core to price pack architecture and offer design.
Constraint Programming
Optimization technique with constraints (e.g. capacity, rules).
Contribution Margin
Revenue minus variable costs; used for pricing and mix decisions.
Contribution Margin 1 (CM1)
Profit after direct variable cost.
Contribution Margin 2 (CM2)
Profit after direct channel cost.
Contribution per Unit
Profit contribution on a per unit basis (revenue minus variable costs).
Cost Per Mille (CPM) Elasticity
Price elasticity of demand in the digital advertising context, where changes in the CPM (price) affect the number of impressions (demand).
Cost of Goods Sold (COGS)
The direct costs incurred in producing or purchasing the goods that a company sells during a specific period.
Cost‑Plus Pricing:
Set price by adding a markup to cost.
Cost‑to‑Serve
All costs to fulfill and support a customer/order after gross margin.
Co‑op Marketing
Joint marketing funded by supplier and retailer.
Cross-Elasticity
When the price of one item changes, demand for related items moves too (substitutes, complements). no changes for unrelated goods.
Cross-Validation (Forecasting)
Hold‑out testing to check model accuracy on unseen data.
Cross-sell Rate
Percentage of customers who buy related products.
Customer Acquisition Cost (CAC)
Average sales and marketing cost to win a customer.
Customer Lifetime Value (CLTV)
Total profit expected from a customer over the relationship.
Deadweight Loss
Loss in economic efficiency from suboptimal pricing or taxes
Deal Desk
Team that reviews and approves non‑standard deals.
Decomposition (Price × Volume × Mix)
An analytics framework to separate revenue variance into price effect, volume effect, and mix.
Decoy Effect
Offering a third option to steer customers toward a target option.
Deferred Revenue
Cash collected for goods/services not yet delivered.
Demand Forecast
Estimated demand based on history, seasonality, and drivers like price.
Demand Forecasting
Predicting future sales using time-series, causal, and ML models; inputs to capacity, inventory, and pricing.
Demand Sensing
Using near‑real‑time signals to adjust short‑term forecasts.
Direct‑to‑consumer (D2C)
Business model where brands sell their products directly to their end customers online, through their own website/stores, bypassing traditional intermediaries.
Discounting
Lowering prices to stimulate demand or close deals.
Dual Variable
Value from the dual problem in optimization, often shadow prices.
Dynamic Pricing
Automatically adjust prices with demand, inventory, or competition.
EBITDA Margin
EBITDA (Earnings Before Interest, Taxes, Depreciation, Amortization) as a percent of revenue.
Earnings Before Interest, Taxes, Depreciation, Amortization (EBITDA)
Earnings Before Interest, Taxes, Depreciation, and Amortization; financial metric used to measure a company’s operating performance.
Elasticity Estimation
Statistical estimation of demand response to price.
Elasticity Modeling
Statistical estimation of price and promo elasticities (and cross-elasticities) to simulate scenarios and price ladders.
Entry Multiple
Acquisition price divided by a financial metric.
Everyday Low Price (EDLP)
Pricing strategy where retailers maintain consistently low prices on products over a long period, eliminating the need for frequent sales or discounts.
Exit Multiple
Expected sale multiple at exit.
FX Impact
Effect of currency movement on revenue or margin.
FX-Neutral Growth
Growth after removing currency effects.
Feature Importance
Shows which inputs matter most to the prediction.
Fill Rate
Percent of demand fulfilled immediately from stock.
Floor Price
The minimal price below which a product cannot go.
Floor‑Ceiling Contract
A commercial term that defines rights, obligations, or pricing protections.
Foreign Exchange (FX)
Referring to the process of converting one country’s currency into another and the global market where these conversions occur.
Freight Terms
Agreement on who pays freight and how it’s billed.
Gabor-Granger
A direct-elicitation technique asking purchase intent at different prices to model demand curves and optimal price points.
Gain Chart
Cumulative version of lift; how much signal is captured.
Game Theory Pricing
Pricing strategies considering competitive responses.
Good-Better-Best Ladder
A clear ladder of feature/price tiers.
Good‑Better‑Best (GBB)
Tiered packages aligned to different willingness to pay.
Growth Margin
Incremental margin from growth investments.
Hedging
Use financial instruments to offset commodity or Foreign Exchange (FX) risk.
Hierarchical Forecasting
Forecast at multiple levels (SKU, category, total) coherently.
Hi‑Lo Pricing
Businesses set high initial prices for products and then periodically reduce them through sales, promotions, and discounts to attract customers, create excitement, and drive sales.
Holt-Winters
Exponential smoothing method for level, trend, and seasonality.
ICP (Ideal Customer Profile)
Description of the best‑fit customer type.
Incoterms
International rules defining delivery responsibility and risk.
Indexation
Automatic price adjustment using an external index.
Index‑Based Pricing
Inventory Optimization
Calculate stock targets that hit service goals at lowest cost.
Isoelastic Demand
Demand function with constant elasticity over price.
Kits & Bundles
Pre‑combined Stock Keeping Unit (SKU) sold together.
Kits & Bundles
Used by shoppers to compare prices.
Land and Expand
Start small with a customer and grow via expansion.
Lead Time
Time from order to delivery.
Leakage Audit
Systematic review to find and close revenue/price leaks.
Lift Curve
Chart of model’s ability to capture positives vs random.
Line Architecture
How products are structured across features and prices.
List Price
Public/reference price before any discounts or adjustments.
Loss Aversion
Behavioral economics concept: losses loom larger than gains.
MAE
Mean Absolute Error; average absolute difference between actual and forecast.
MAPE
Mean Absolute Percentage Error; average percent error of a forecast.
Margin Improvement
Initiatives to increase profit margins through pricing, cost reduction, or mix optimization.
Margin Waterfall Bridge
Bridge showing how margin evolves through deductions and costs.
Markdown Cadence
The schedule of markdown steps.
Markdown Optimization
Plan markdowns to clear inventory while protecting margin.
Market Segmentation
Dividing customers into distinct groups for targeted pricing.
Menu Costs
Friction or cost of changing prices (e.g. updating catalogs).
Micro-Segmentation
Fine‑grained segmentation using multiple attributes.
Minimum Advertised Price (MAP)
Minimum Advertised Price; floor on public advertised price.
Mix
The sales composition across products, segments, or channels.
Mix Optimization
Shift sales mix toward higher‑margin items.
Mixed-Integer Programming
Optimization with yes/no or integer decisions (e.g., pick a price tier).
Monthly Recurring Revenue (MRR)
Monthly Recurring Revenue; recurring revenue recognized per month.
Most Favored Nation (MFN)
Customer receives the best price given to any buyer.
Multi-Period Optimization
Optimization across multiple periods (intertemporal).
Net Price
Price after all on‑invoice discounts or allowances.
Net Price Realization
How much of list/reference price is actually captured after all leakage.
Net Revenue
Revenue after returns, discounts, and allowances.
Net Revenue Retention (NRR)
Net Revenue Retention; revenue kept from existing customers after expansion and churn.
Next-Best-Offer
Offer predicted to be most relevant for a given customer.
Off‑Invoice Allowance
Discount taken directly on the invoice.
Omnichannel
Unified customer experience across online and offline channels.
Open marketplace (OMP):
A broad, inclusive online platform where a diverse range of sellers offer their ad inventory to any interested buyers through automated, real-time bidding auctions.
Operating Margin
Operating income as a percent of revenue.
Optimization Algorithms
Mathematical solvers (linear/nonlinear, stochastic, reinforcement learning) that recommend profit-maximizing prices subject to constraints.
Option Value
Value from preserving flexibility (e.g. waiting to sell).
Organic Growth
Growth excluding acquisitions/divestitures and FX.
Outlier Detection
Spot and treat abnormal data points that distort analysis.
Overage
Fees for usage beyond the plan allowance.
Panel Regression
Regression leveraging panel (time + unit) structure.
P&L Bridge
Walk from previous to current results explaining drivers like price, volume, mix, FX.
PINC
Price increase needed to offset a change in cost while keeping margin constant.
Parity Clause
Contract term requiring equal or better price than others.
Payback Period
Time needed for profits to recover an investment.
Payment Terms
When invoices must be paid (e.g., Net 30).
Penetration Pricing
Intro price set low to gain share quickly.
Persona
Short profile describing goals and needs of a buyer type.
Per‑Seat Pricing
Charge per user or seat.
Pipeline Coverage
Qualified pipeline divided by bookings target for a period.
Pocket Margin
Profit after all discounts, rebates, and costs to serve on a transaction.
Pocket Price
Net price minus post‑invoice items like rebates or freight allowances.
Price Band
Observed spread of realized prices for comparable items.
Price Communication
Internal/external messaging for price changes.
Price Corridor
The allowed price range by segment/channel/region.
Price Elasticity
How much demand changes when price changes (e.g., −1.5 means demand falls 1.5% for a 1% price rise).
Price Escalator
A pricing concept or policy that affects how prices are set or realized.
Price Guardrails
Rules that limit discounts and guide approvals.
Price Hold
A pricing concept or policy that affects how prices are set or realized.
Price Implementation
Rolling new prices through systems and channels.
Price Increase Communication (PINC)
Best practices in structuring and delivering price increase messages to minimize churn/attrition.
Price Index / Competitor Index
Relative price vs a benchmark or market basket; used to balance value perception and profitability.
Price Leakage
Price or margin lost through discounts, rebates, errors, or terms.
Price Match Policy
Retailer promise to match a competitor’s price.
Price Mix
Change driven by different price points/tiers gaining share.
Price Optimization
Use data and rules to recommend prices that hit goals.
Price Parity
Keeping the same price across channels or sites.
Price Point
A commonly accepted price level in the market that consumers expect or accept.
Price Realization
The percentage of list price that companies actually capture after discounts, rebates, and negotiations.
Price Recommendation Engine
System that suggests price points using data and rules.
Price Rigidity
Tendency of prices to adjust slowly due to costs, contracts, or norms
Price Sensitivity Score
Index of how responsive a segment is to price changes.
Price Simulation / Scenario Planning
“What-if” modeling of price, promo, mix, and cost changes to forecast revenue and margin outcomes.
Price War
Competitive reduction in prices leading to margin erosion
Price Waterfall
Step‑by‑step view from list price to pocket price and margin.
Price‑Volume Trade‑off
Balance between higher price and potential volume loss to hit targets.
Pricing Architecture
Structuring sizes, formats, and price points to match Willingness To Pay and channel missions; e.g. foundational in Consumer Packaged Goods
Pricing Governance
Simple rules, guardrails, and approvals that control discounting and protect margin.
Pricing Strategy
The plan for how a company sets and updates prices to win customers and improve margin without hurting demand.
Pricing by Value Chain Step
Distributor’s price adjustment methodology.
Private marketplace (PMP)
An invite-only, real-time bidding (RTB) auction where publishers offer premium digital ad inventory to a select group of advertisers under agreed-upon terms.
Pro Forma Revenue
Revenue as if recent acquisitions/disposals were included all period.
Promo Depth
How deep the discount is during a promotion.
Promo Frequency
How often promotions run for a product or category.
Promo ROI
Profit gained from a promotion divided by the cost of running it.
Promo Uplift
Extra units sold because of a promotion versus normal sales.
Propensity to Buy
Likelihood that a target will purchase soon.
Propensity to Churn
Likelihood a customer will leave soon.
Prophet
Forecasting model that handles seasonality and holidays.
Quality of Earnings (QoE)
Validate that earnings are accurate and sustainable.
Quote Validity
RFM (Recency, Frequency, Monetary)
Segmenting customers by recency, purchase frequency, and spend.
RMSE
Root Mean Squared Error; emphasizes larger errors.
Rebate
Post‑purchase credit or payment tied to behavior (e.g., volume, growth).
Reference Price / Anchoring
The mental benchmark price customers expect; anchoring and decoys can shift perceived value.
Return On Investment (ROI)
Performance measure showing how much profit (or value) is gained compared to the cost of the investment.
Revenue Leakage
Revenue lost due to process errors, disputes, or policy gaps.
Revenue Mix
Share of revenue by product, channel, or segment.
Revenue Optimization
Find the best mix of price and demand to maximize revenue.
Revenue Run Rate
Projected annual revenue based on the current period.
Rule of 40
SaaS health rule: growth rate + profit margin ≈ 40% or more.
Run-Rate EBITDA
EBITDA normalized for steady‑state operations.
SKU Rationalization
Reduce or replace low‑value SKUs (Stock Keeping Unit) to improve performance.
Safety Stock
Buffer inventory to meet the service level under uncertainty.
Sales Cycle Length
Average time from first qualified meeting to closed won.
Sales Enablement
Training and content that help sales sell value and price.
Scenario Planning (Pricing)
Build ‘what‑if’ pricing cases to assess impact.
Seasonality Index
Regular seasonal pattern that lifts or lowers demand.
Seat Expansion
Increase in purchased seats/licenses over time.
Segmentation
Grouping customers based on shared characteristics such as industry, behavior, or willingness to pay.
Sensitivity Analysis (Pricing)
Test how results change when a key number (price, cost, volume) moves.
Service Level
Probability of meeting demand without stocking out.
Shadow Price
Implied value of relaxing a constraint (e.g. resource limit) in optimization
Should‑Cost
Model of what an item should cost based on inputs and process.
Skimming
Start high to capture early adopters, then lower later.
Statement of Work
A formal document that defines the specific deliverables, scope, timelines, responsibilities, and pricing for a given engagement under a broader agreement.
Sticker Shock
Psychological effect when price seems unusually high.
Stochastic Programming
Optimization under uncertainty (e.g. demand distributions).
Stock Keeping Unit (SKU)
A unique identifier used to track individual products in inventory, typically combining attributes such as brand, style, size, and color.
Stockout
Inventory runs out and sales are lost or delayed.
Surcharges
Additional fees charged on top of base price.
Surge Pricing
Temporarily raising prices when demand is very high.
Surplus Capture
Portion of value between willingness to pay and cost captured by seller
Target Price
The desired or goal price point set by a company to achieve margins or market positioning.
Tariff
Government-imposed tax on imported or exported goods, designed to regulate trade, protect domestic industries, or generate revenue.
Theil’s U
Relative forecast error compared to a naive benchmark.
Tiered Pricing
Pricing where different levels or tiers are offered (e.g. Silver / Gold / Platinum)
Tiered Rebate
Rebate rate that increases at higher purchase levels.
Time Decay
Concept that value (or utility) decreases over time (e.g. for perishable service).
Time-Series Forecasting
Forecasting methods that use time‑ordered data.
Total Contract Value (TCV)
Total Contract Value over the full term, including one‑time fees.
Trade Spend
Money paid to retailers for promotions and distribution support.
Trade-Up Path
Planned steps that move buyers to higher‑value offers.
Trial Conversion
Trials that become paid customers.
True‑Up
Periodic reconciliation of contracted vs. actual usage, billing the difference.
Two‑Part Tariff
Fixed fee plus a variable usage fee.
Unit Economics
Per‑unit profitability view (e.g., per customer or order).
Upsell Rate
Percentage of customers who upgrade or purchase add-ons
Usage‑Based Pricing
Charge in proportion to usage (e.g., per GB, per Application Programming Interface (API) call).
Value Capture
The process of extracting economic value from each stage of the value chain through pricing and margin management.
Value Creation Plan (VCP)
Structured plan to grow EBITDA (Earnings Before Interest, Taxes, Depreciation, Amortization) and value post‑deal.
Value Messaging
Clear explanation of value that justifies price.
Value‑Based Pricing
Set price based on the value delivered to the customer.
Van Westendorp
Survey asking four price questions to find an acceptable price range.
Van Westendorp (PSM)
Price Sensitivity Meter collecting acceptable/too-cheap/too-expensive thresholds to define perceived value bands.
Volume
Total units sold in a period.
Volume Mix
Change in performance caused by a shift in sales composition.
Volume‑Mix‑Price (VMP)
Bridge that explains revenue or margin change by volume, mix, and price.
WMAPE
Weighted Mean Absolute Percentage Error (MAPE) (110); errors weighted by volume.
Walkaway Price
The price below which a customer leaves (reservation price).
Waterfall Analytics
Measurement of each step from list to pocket price.
Web Scrapping
The automated process of extracting data and content from websites, transforming it into a structured format like a spreadsheet
What-If Simulator
Tool that lets you play out scenarios and see results.
Willingness to Pay (WTP)
The most a customer will pay; measured with surveys or experiments to find optimal price points.
Win Rate
Share of opportunities won out of total qualified opportunities.
Win-Loss Analysis
The systematic process of analyzing why sales deals are won or lost to understand the specific reasons, especially regarding pricing, that influence buyers’ decisions
Yield Management
Method of maximizing revenue by controlling inventory and price over time.
sMAPE
Symmetric Mean Absolute Percentage Error (MAPE); balances over/under‑forecasting.