Pricing Terms Glossary

ARIMA

A time‑series method that models trends and patterns to forecast demand.

ARPA

Average revenue per account (customer).

ARPU

Average revenue per user in a given period.

Account Segmentation

Grouping customers by value or needs to tailor price and service.

Anchoring

Behavioral bias where people rely heavily on first information presented.

Annual Contract Value (ACV)

Annual Contract Value; value of a contract per year.

Annual Recurring Revenue (ARR)

Annual Recurring Revenue; the yearly value of all active subscriptions/contracts.

Application Programming Interface (API)

Is a software that allows different applications to communicate and exchange data.

Approval Matrix

Who must approve certain discounts or deal levels.

Assortment Optimization

Pick the right set of SKUs (Stock Keeping Unit) to maximize goals within space limits.

Attach Rate

How often an add‑on is purchased with a base product.

Auto‑Renewal

Contracts renew automatically unless cancelled.

Available to Promise (ATP)

The uncommitted portion of a company’s inventory and planned supply that can be confidently used to fulfill new customer orders within a specified timeframe

Average Deal Size

Average revenue per closed deal.

Baseline Analysis

Establishing a reference point (e.g., sales, costs, demand) to measure impact of pricing or promotional changes.

Baseline Sales

Expected sales without promotions or unusual events.

Bayesian Updating

Statistical updating of beliefs as new data arrives.

Behavioral Pricing

Applying behavioral economics (loss aversion, framing, decoy effects) to increase conversion and willingness to pay.

Billing Interval

The frequency at which billing occurs (monthly, quarterly, etc.)

Bookings-to-Billings Ratio

Leading indicator comparing signed value to billed revenue.

Break-Even Analysis

The price/volume combination where profit = 0; supports investment and markdown calls.

Bundle Discount Rate

Discount applied when buying multiple items in a bundle.

Bundle Pricing

Price multiple products/services together as a package.

Burn Multiple

How efficiently a company turns cash burn into growth.

Buyer Journey

The steps prospects take from awareness to purchase.

Buying Center

Roles involved in a B2B purchase decision.

CAC Payback

Months needed to recover CAC (Customer Acquisition Cost) from gross margin.

COR (Cost of Revenue)

The direct cost associated with generating revenue.

Causal Forecasting

Forecasts that include causes like price, promo, and events.

Ceiling Price

The maximal allowable price in a market or contract.

Channel Conflict

Tension between channels (e.g., direct vs reseller) over price or margin.

Channel Margin

Margin allocated per distribution channel.

Choice-Based-Conjoint (CBC)

Survey‑based model that reveals value for features and price trade‑offs.

Churn Rate

Percent of customers or revenue lost in a period.

Cluster Analysis

Statistical grouping of similar customers or products.

Configure Price Quote (CPQ)

Configure‑Price‑Quote software that guides pricing and quoting.

Conjoint Analysis

A market research method that estimates part-worth utilities and WTP (Willingness to Pay) by testing attribute/price trade-offs; core to price pack architecture and offer design.

Constraint Programming

Optimization technique with constraints (e.g. capacity, rules).

Contribution Margin

Revenue minus variable costs; used for pricing and mix decisions.

Contribution Margin 1 (CM1)

Profit after direct variable cost.

Contribution Margin 2 (CM2)

Profit after direct channel cost.

Contribution per Unit

Profit contribution on a per unit basis (revenue minus variable costs).

Cost Per Mille (CPM) Elasticity

Price elasticity of demand in the digital advertising context, where changes in the CPM (price) affect the number of impressions (demand).

Cost of Goods Sold (COGS)

The direct costs incurred in producing or purchasing the goods that a company sells during a specific period.

Cost‑Plus Pricing:

Set price by adding a markup to cost.

Cost‑to‑Serve

All costs to fulfill and support a customer/order after gross margin.

Co‑op Marketing

Joint marketing funded by supplier and retailer.

Cross-Elasticity

When the price of one item changes, demand for related items moves too (substitutes, complements). no changes for unrelated goods.

Cross-Validation (Forecasting)

Hold‑out testing to check model accuracy on unseen data.

Cross-sell Rate

Percentage of customers who buy related products.

Customer Acquisition Cost (CAC)

Average sales and marketing cost to win a customer.

Customer Lifetime Value (CLTV)

Total profit expected from a customer over the relationship.

Deadweight Loss

Loss in economic efficiency from suboptimal pricing or taxes

Deal Desk

Team that reviews and approves non‑standard deals.

Decomposition (Price × Volume × Mix)

An analytics framework to separate revenue variance into price effect, volume effect, and mix.

Decoy Effect

Offering a third option to steer customers toward a target option.

Deferred Revenue

Cash collected for goods/services not yet delivered.

Demand Forecast

Estimated demand based on history, seasonality, and drivers like price.

Demand Forecasting

Predicting future sales using time-series, causal, and ML models; inputs to capacity, inventory, and pricing.

Demand Sensing

Using near‑real‑time signals to adjust short‑term forecasts.

Direct‑to‑consumer (D2C)

Business model where brands sell their products directly to their end customers online, through their own website/stores, bypassing traditional intermediaries.

Discounting

Lowering prices to stimulate demand or close deals.

Dual Variable

Value from the dual problem in optimization, often shadow prices.

Dynamic Pricing

Automatically adjust prices with demand, inventory, or competition.

EBITDA Margin

EBITDA (Earnings Before Interest, Taxes, Depreciation, Amortization) as a percent of revenue.

Earnings Before Interest, Taxes, Depreciation, Amortization (EBITDA)

Earnings Before Interest, Taxes, Depreciation, and Amortization; financial metric used to measure a company’s operating performance.

Elasticity Estimation

Statistical estimation of demand response to price.

Elasticity Modeling

Statistical estimation of price and promo elasticities (and cross-elasticities) to simulate scenarios and price ladders.

Entry Multiple

Acquisition price divided by a financial metric.

Everyday Low Price (EDLP)

Pricing strategy where retailers maintain consistently low prices on products over a long period, eliminating the need for frequent sales or discounts.

Exit Multiple

Expected sale multiple at exit.

FX Impact

Effect of currency movement on revenue or margin.

FX-Neutral Growth

Growth after removing currency effects.

Feature Importance

Shows which inputs matter most to the prediction.

Fill Rate

Percent of demand fulfilled immediately from stock.

Floor Price

The minimal price below which a product cannot go.

Floor‑Ceiling Contract

A commercial term that defines rights, obligations, or pricing protections.

Foreign Exchange (FX)

Referring to the process of converting one country’s currency into another and the global market where these conversions occur.

Freight Terms

Agreement on who pays freight and how it’s billed.

Gabor-Granger

A direct-elicitation technique asking purchase intent at different prices to model demand curves and optimal price points.

Gain Chart

Cumulative version of lift; how much signal is captured.

Game Theory Pricing

Pricing strategies considering competitive responses.

Good-Better-Best Ladder

A clear ladder of feature/price tiers.

Good‑Better‑Best (GBB)

Tiered packages aligned to different willingness to pay.

Growth Margin

Incremental margin from growth investments.

Hedging

Use financial instruments to offset commodity or Foreign Exchange (FX) risk.

Hierarchical Forecasting

Forecast at multiple levels (SKU, category, total) coherently.

Hi‑Lo Pricing

Businesses set high initial prices for products and then periodically reduce them through sales, promotions, and discounts to attract customers, create excitement, and drive sales.

Holt-Winters

Exponential smoothing method for level, trend, and seasonality.

ICP (Ideal Customer Profile)

Description of the best‑fit customer type.

Incoterms

 International rules defining delivery responsibility and risk.

Indexation

Automatic price adjustment using an external index.

Index‑Based Pricing

Inventory Optimization

Calculate stock targets that hit service goals at lowest cost.

Isoelastic Demand

Demand function with constant elasticity over price.

Kits & Bundles

Pre‑combined Stock Keeping Unit (SKU) sold together.

Kits & Bundles 

Used by shoppers to compare prices.

Land and Expand

Start small with a customer and grow via expansion.

Lead Time

Time from order to delivery.

Leakage Audit

Systematic review to find and close revenue/price leaks.

Lift Curve

Chart of model’s ability to capture positives vs random.

Line Architecture

How products are structured across features and prices.

List Price

Public/reference price before any discounts or adjustments.

Loss Aversion

Behavioral economics concept: losses loom larger than gains.

MAE

Mean Absolute Error; average absolute difference between actual and forecast.

MAPE

Mean Absolute Percentage Error; average percent error of a forecast.

Margin Improvement

Initiatives to increase profit margins through pricing, cost reduction, or mix optimization.

Margin Waterfall Bridge

Bridge showing how margin evolves through deductions and costs.

Markdown Cadence

The schedule of markdown steps.

Markdown Optimization

Plan markdowns to clear inventory while protecting margin.

Market Segmentation

Dividing customers into distinct groups for targeted pricing.

Menu Costs

Friction or cost of changing prices (e.g. updating catalogs).

Micro-Segmentation

Fine‑grained segmentation using multiple attributes.

Minimum Advertised Price (MAP)

Minimum Advertised Price; floor on public advertised price.

Mix

The sales composition across products, segments, or channels.

Mix Optimization

Shift sales mix toward higher‑margin items.

Mixed-Integer Programming

Optimization with yes/no or integer decisions (e.g., pick a price tier).

Monthly Recurring Revenue (MRR)

Monthly Recurring Revenue; recurring revenue recognized per month.

Most Favored Nation (MFN)

Customer receives the best price given to any buyer.

Multi-Period Optimization

Optimization across multiple periods (intertemporal).

Net Price

Price after all on‑invoice discounts or allowances.

Net Price Realization

How much of list/reference price is actually captured after all leakage.

Net Revenue

Revenue after returns, discounts, and allowances.

Net Revenue Retention (NRR)

Net Revenue Retention; revenue kept from existing customers after expansion and churn.

Next-Best-Offer

Offer predicted to be most relevant for a given customer.

Off‑Invoice Allowance

Discount taken directly on the invoice.

Omnichannel

Unified customer experience across online and offline channels.

Open marketplace (OMP):

A broad, inclusive online platform where a diverse range of sellers offer their ad inventory to any interested buyers through automated, real-time bidding auctions.

Operating Margin

Operating income as a percent of revenue.

Optimization Algorithms

Mathematical solvers (linear/nonlinear, stochastic, reinforcement learning) that recommend profit-maximizing prices subject to constraints.

Option Value

Value from preserving flexibility (e.g. waiting to sell).

Organic Growth

Growth excluding acquisitions/divestitures and FX.

Outlier Detection

Spot and treat abnormal data points that distort analysis.

Overage

Fees for usage beyond the plan allowance.

Panel Regression

Regression leveraging panel (time + unit) structure.

P&L Bridge

Walk from previous to current results explaining drivers like price, volume, mix, FX.

PINC

Price increase needed to offset a change in cost while keeping margin constant.

Parity Clause

Contract term requiring equal or better price than others.

Payback Period

Time needed for profits to recover an investment.

Payment Terms

When invoices must be paid (e.g., Net 30).

Penetration Pricing

Intro price set low to gain share quickly.

Persona

Short profile describing goals and needs of a buyer type.

Per‑Seat Pricing

Charge per user or seat.

Pipeline Coverage

Qualified pipeline divided by bookings target for a period.

Pocket Margin

Profit after all discounts, rebates, and costs to serve on a transaction.

Pocket Price

Net price minus post‑invoice items like rebates or freight allowances.

Price Band

Observed spread of realized prices for comparable items.

Price Communication

Internal/external messaging for price changes.

Price Corridor

The allowed price range by segment/channel/region.

Price Elasticity

How much demand changes when price changes (e.g., −1.5 means demand falls 1.5% for a 1% price rise).

Price Escalator

A pricing concept or policy that affects how prices are set or realized.

Price Guardrails

Rules that limit discounts and guide approvals.

Price Hold

A pricing concept or policy that affects how prices are set or realized.

Price Implementation

Rolling new prices through systems and channels.

Price Increase Communication (PINC)

Best practices in structuring and delivering price increase messages to minimize churn/attrition.

Price Index / Competitor Index

Relative price vs a benchmark or market basket; used to balance value perception and profitability.

Price Leakage

Price or margin lost through discounts, rebates, errors, or terms.

Price Match Policy

Retailer promise to match a competitor’s price.

Price Mix

Change driven by different price points/tiers gaining share.

Price Optimization

Use data and rules to recommend prices that hit goals.

Price Parity

Keeping the same price across channels or sites.

Price Point

A commonly accepted price level in the market that consumers expect or accept.

Price Realization

The percentage of list price that companies actually capture after discounts, rebates, and negotiations.

Price Recommendation Engine

System that suggests price points using data and rules.

Price Rigidity

Tendency of prices to adjust slowly due to costs, contracts, or norms

Price Sensitivity Score

Index of how responsive a segment is to price changes.

Price Simulation / Scenario Planning

“What-if” modeling of price, promo, mix, and cost changes to forecast revenue and margin outcomes.

Price War

Competitive reduction in prices leading to margin erosion

Price Waterfall

Step‑by‑step view from list price to pocket price and margin.

Price‑Volume Trade‑off

Balance between higher price and potential volume loss to hit targets.

Pricing Architecture

Structuring sizes, formats, and price points to match Willingness To Pay and channel missions; e.g. foundational in Consumer Packaged Goods

Pricing Governance

Simple rules, guardrails, and approvals that control discounting and protect margin.

Pricing Strategy

The plan for how a company sets and updates prices to win customers and improve margin without hurting demand.

Pricing by Value Chain Step

Distributor’s price adjustment methodology.

Private marketplace (PMP)

An invite-only, real-time bidding (RTB) auction where publishers offer premium digital ad inventory to a select group of advertisers under agreed-upon terms.

Pro Forma Revenue

Revenue as if recent acquisitions/disposals were included all period.

Promo Depth

How deep the discount is during a promotion.

Promo Frequency

How often promotions run for a product or category.

Promo ROI

Profit gained from a promotion divided by the cost of running it.

Promo Uplift

Extra units sold because of a promotion versus normal sales.

Propensity to Buy

Likelihood that a target will purchase soon.

Propensity to Churn

Likelihood a customer will leave soon.

Prophet

Forecasting model that handles seasonality and holidays.

Quality of Earnings (QoE)

Validate that earnings are accurate and sustainable.

Quote Validity

RFM (Recency, Frequency, Monetary)

Segmenting customers by recency, purchase frequency, and spend.

RMSE

Root Mean Squared Error; emphasizes larger errors.

Rebate

Post‑purchase credit or payment tied to behavior (e.g., volume, growth).

Reference Price / Anchoring

The mental benchmark price customers expect; anchoring and decoys can shift perceived value.

Return On Investment (ROI)

Performance measure showing how much profit (or value) is gained compared to the cost of the investment.

Revenue Leakage

Revenue lost due to process errors, disputes, or policy gaps.

Revenue Mix

Share of revenue by product, channel, or segment.

Revenue Optimization

Find the best mix of price and demand to maximize revenue.

Revenue Run Rate

Projected annual revenue based on the current period.

Rule of 40

SaaS health rule: growth rate + profit margin ≈ 40% or more.

Run-Rate EBITDA

EBITDA normalized for steady‑state operations.

SKU Rationalization

Reduce or replace low‑value SKUs (Stock Keeping Unit) to improve performance.

Safety Stock

Buffer inventory to meet the service level under uncertainty.

Sales Cycle Length

Average time from first qualified meeting to closed won.

Sales Enablement

Training and content that help sales sell value and price.

Scenario Planning (Pricing)

Build ‘what‑if’ pricing cases to assess impact.

Seasonality Index

Regular seasonal pattern that lifts or lowers demand.

Seat Expansion

Increase in purchased seats/licenses over time.

Segmentation

Grouping customers based on shared characteristics such as industry, behavior, or willingness to pay.

Sensitivity Analysis (Pricing)

Test how results change when a key number (price, cost, volume) moves.

Service Level

Probability of meeting demand without stocking out.

Shadow Price

Implied value of relaxing a constraint (e.g. resource limit) in optimization

Should‑Cost

Model of what an item should cost based on inputs and process.

Skimming

Start high to capture early adopters, then lower later.

Statement of Work

A formal document that defines the specific deliverables, scope, timelines, responsibilities, and pricing for a given engagement under a broader agreement.

Sticker Shock

Psychological effect when price seems unusually high.

Stochastic Programming

Optimization under uncertainty (e.g. demand distributions).

Stock Keeping Unit (SKU)

A unique identifier used to track individual products in inventory, typically combining attributes such as brand, style, size, and color.

Stockout

Inventory runs out and sales are lost or delayed.

Surcharges

Additional fees charged on top of base price.

Surge Pricing

Temporarily raising prices when demand is very high.

Surplus Capture

Portion of value between willingness to pay and cost captured by seller

Target Price

The desired or goal price point set by a company to achieve margins or market positioning.

Tariff

Government-imposed tax on imported or exported goods, designed to regulate trade, protect domestic industries, or generate revenue.

Theil’s U

Relative forecast error compared to a naive benchmark.

Tiered Pricing

Pricing where different levels or tiers are offered (e.g. Silver / Gold / Platinum)

Tiered Rebate

Rebate rate that increases at higher purchase levels.

Time Decay

Concept that value (or utility) decreases over time (e.g. for perishable service).

Time-Series Forecasting

Forecasting methods that use time‑ordered data.

Total Contract Value (TCV)

Total Contract Value over the full term, including one‑time fees.

Trade Spend

Money paid to retailers for promotions and distribution support.

Trade-Up Path

Planned steps that move buyers to higher‑value offers.

Trial Conversion

Trials that become paid customers.

True‑Up

Periodic reconciliation of contracted vs. actual usage, billing the difference.

Two‑Part Tariff

Fixed fee plus a variable usage fee.

Unit Economics

Per‑unit profitability view (e.g., per customer or order).

Upsell Rate

Percentage of customers who upgrade or purchase add-ons

Usage‑Based Pricing

Charge in proportion to usage (e.g., per GB, per Application Programming Interface (API) call).

Value Capture

The process of extracting economic value from each stage of the value chain through pricing and margin management.

Value Creation Plan (VCP)

Structured plan to grow EBITDA (Earnings Before Interest, Taxes, Depreciation, Amortization) and value post‑deal.

Value Messaging

Clear explanation of value that justifies price.

Value‑Based Pricing

Set price based on the value delivered to the customer.

Van Westendorp

Survey asking four price questions to find an acceptable price range.

Van Westendorp (PSM)

Price Sensitivity Meter collecting acceptable/too-cheap/too-expensive thresholds to define perceived value bands.

Volume

Total units sold in a period.

Volume Mix

Change in performance caused by a shift in sales composition.

Volume‑Mix‑Price (VMP)

Bridge that explains revenue or margin change by volume, mix, and price.

WMAPE

Weighted Mean Absolute Percentage Error (MAPE) (110); errors weighted by volume.

Walkaway Price

The price below which a customer leaves (reservation price).

Waterfall Analytics

Measurement of each step from list to pocket price.

Web Scrapping

The automated process of extracting data and content from websites, transforming it into a structured format like a spreadsheet

What-If Simulator

Tool that lets you play out scenarios and see results.

Willingness to Pay (WTP)

The most a customer will pay; measured with surveys or experiments to find optimal price points.

Win Rate

Share of opportunities won out of total qualified opportunities.

Win-Loss Analysis

The systematic process of analyzing why sales deals are won or lost to understand the specific reasons, especially regarding pricing, that influence buyers’ decisions

Yield Management

Method of maximizing revenue by controlling inventory and price over time.

sMAPE

Symmetric Mean Absolute Percentage Error (MAPE); balances over/under‑forecasting.